Shipping

Shipping FAQ

• How to track my RunCam order via the updated tracking number?
• Frequently asked questions about COVID-19
• Why ship parcel from China while I am live in US?
• I haven't received my parcel
• Shipping Time
• Shipping Fee

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Shipping Methods

• I need my order with expedited shipping, what should I do?

Unshipped Orders

• Why I choose the expedited shipping, but my order is hold?

Shipped Orders

• I still don't receive my order and there is no tracking number with it. Why?
• What should I do if I haven’t received the package over estimated delivery time?