It is a bug of the firmware which can be fixed.
You need to do two steps:
1. Reset the camera: Please hold the power button and don't release and then hold the reset button beside the SD card slot. Then please release the reset button first and later the power button.
2. Turn on the camera and update the firmware: https://www.runcam.com/download/runcam5or
Please refer to the link
https://www.youtube.com/watch?v=peUWm4SPVUA
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