Please re-plug the ribbon cable on the sensor board end.
If the problem still exists, please send:
- Your order info(the order transaction record, including the date)
- A video illustrating the situation and make sure the status of the LEDs are shown.
- And then disassemble the camera and show us clear pictures of:
- both sides of the PCB
- both sides of the sensor board
- both sides of the ribbon cable
to run@runcam.com.
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