What to do if the Split Mini 2(M12 lens version) freezes at the splash screen with RunCam logo?

Please re-plug the ribbon cable on the sensor board end.

If the problem still exists, please send:

  • Your order info(the order transaction record, including the date)
  • A video illustrating the situation and make sure the status of the LEDs are shown.
  • And then disassemble the camera and show us clear pictures of:
    • both sides of the PCB
    • both sides of the sensor board
    • both sides of the ribbon cable

to run@runcam.com.

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