After I turned on the device, the blue light came on. But when I pushed wifi button to turn on and then one beep and device turned off and frozen. What should I do?

Please make sure if this happens every time after pressing the wifi button.

If yes, please send us a video about the problem and tell me the order number by emailing run@runcam.com or Submit a request.

If not, please try to update to the latest firmware to see if it will be solved.