Please try to connect the camera to the monitor via the video cable to see what's on the interface of the monitor. And then please contact us with the picture of the result by email run@runcam.com or Submit a request.
Please try to connect the camera to the monitor via the video cable to see what's on the interface of the monitor. And then please contact us with the picture of the result by email run@runcam.com or Submit a request.
Comments
Im having the exact same problem!!! I have connected it to the moitor via the video out cable. All I see is the Runcam Logo for a few seconds, then it automatically turns off...
I'm having the same issue. It started acting up after I replaced a damaged lens module. The unit powers up for a few seconds and then automatically shuts down. No difference regardless of whether it's being powered by battery or by USB power. Please help!
Recently my camera will only turn on if plugged into usb /fpv for power. Battery is doing nothing. As soon as I kill power to quadcopter which feeds power to USB, camera dies. I can hold the power button for a minute, and it still won't power on. If I power the USB, I can turn the camera on again.
Mine says unauthorized over the runcam logo.
Mine says UNAUTHORIZED?? Why what's this even mean.. I like the way you don't say what the problem may be!
5 months..... that's how long ago I waited for this answer?!?! I bet it will be another 5 months before this gets a response. I found the best option is to cut your loss, throw out the runcam, and buy Mobius. That's what I did. Mobius is stupid easy, and has survived way more quad vs tree crashes than anyone could expect. ONLY downside is you should not use Mobius for FPV due to video lag to goggles.