After turning on, blue light remains on continuously(no turning off, no yellow light follows), and the camera cannot record;if plugged into PC, removable disk cannot be recognized.

This may be a contact problem, please reassemble the lens module.

Have more questions? Submit a request

Comments

  • Avatar
    Chad Bennett Sr.

    I have the same problem.  So I have to take it apart and check the lens module?

  • Avatar
    Rubler Testa

    I'm having the same problem I've never used a camera, can anyone help?

  • Avatar
    Chad Bennett Sr.

    I've tried the cable, same result, and customer service hasn't returned my emails.